06. Business Email Follow-UpScandia Business Outreach Call Script
Opening / Introduction:
Hi, this is [Your Name
(EDA).
How are you today?
. It helps us better understand local
business needs and plan upcoming initiatives like the Fall Business Expo and promotional
opportunities.
Confirm Receipt and Offer Options
If they say Yes:
reached us yet or is still being processed.
Just to make sure we have your information, would you mind if I quickly confirm a few
of the details now over the phone? (Then continue with the short list of survey questions
business name, contact info, etc.)
If they prefer not to go through it again:
No problem at all thank you for letting us know. To be safe, I can resend the survey
link to your email so we can double-
best email address for that?
If they say No or Not yet:
No problem at all! The survey only takes a few minutes.
I can either email you the link again go through the first few
questions right now over the phone whichever is easiest for you.
If they prefer the link:
Perfect
moment; your feedback really helps us plan programs that benefit our business community.
If they prefer to answer by phone:
Excellent thank you! This will only take a few minutes.
1. Business Name:
2. Contact Name:
3. Email:
4. Phone Number:
5. Website (if applicable):
6. Is your business located in Scandia? (Yes/No)
7. When was your business established in Scandia?
8. Would you like your business listed in the Scandia Business Directory? (Yes/No)
9. Would you like to participate in the Fall 2025 Scandia Business Expo? (Yes/No)
10. Would you like to be included in the Welcome Letter Program for new residents?
(Yes/No)
11. Are you interested in selling Scandia-branded merchandise at your business? (Yes/No)
12. Do you have any additional comments or suggestions for the EDA?
(Record responses in provided excel doc.)
Closing:
Thank you so much for your time today we really appreciate your input.
Your feedback helps us tailor future programs to better serve Scandia businesses.
Fall Business Expo if