4. Scandia_Internet_SurveyScandia Internet Service Survey
A group of your neighbors in Scandia formed a Internet Focus group with the Economic
Development Authority to explore services in our community. We'd like to learn more about your
thoughts.
We know that some of us aren't able to access the Internet at all while many others can only do
so at very slow connection speeds (Less than 3 Mbps). We also know there are concerns about
the quality of service from the current Internet Service Providers (ISP) that serve Scandia.
Why is high speed Internet important for Scandia:
• Environmentally friendly way to work and shop.
• Secure and convenient access to banking and bill paying.
• Instant access to expert knowledge and advice, education and learning.
• Able to "cut the cord" on cable tv, satellite tv, landline phone and home security systems.
• Able to do medical visits and health monitoring (TeleHealth).
• Access to smart homes and using Alexa, Google or other devices.
• Increased home values
If you have interest in providing support to the Internet Focus Group please provide your contact
information below.
Name:
Email:
Phone:
Survey Questions
Who is your current internet provider?
Select all that apply
Frontier Communications
MidContinent (MidCo)
Satellite
Cellular Service (ATT, Sprint, Verizon)
Mobile Hot Spot, etc.
Other
I do not know who provides internet
I don't have internet service - please go to No Internet Section
If you currently HAVE Internet service, how likely are you to switch to a FASTER option if it was
available?
Very Likely
Not Likely
How do you currently use the internet?
Select all that apply
Operate a Business
Telecommute
Educational Access (K-12,online adult education, college)
Telehealth
Entertainment (streaming movies)
Online Games
Email, web surfing, social networking, etc.
Off -Site data storage (ICloud, Google Drive, drop box, etc.)
Telephone
Video Call (Skype, Facetime, Google Hangouts)
Television
Smart homes and using Alexa, Google or automation
Home Security
Property, Crop and Livestock management
Please rate your satisfaction with the following for your primary internet service:
What internet speeds are you paying for?
Upload Speed
Download Speed
What internet speeds do you receive?
Below are some suggested sites to test your speeds at:
https://www.speakeasy.net/speedtest/
Poor
Fair
Good
Excellent
Speed of your
internet
Cost of internet
service
Reliability of
your internet
What internet speeds are you paying for?
Upload Speed
Download Speed
What internet speeds do you receive?
Below are some suggested sites to test your speeds at:
https://www.speakeasy.net/speedtest/
http://www.dslreports.com/speedtest
http://www.speedtest.net/
http://openspeedtest.com
Upload Speed
Download Speed
What is the price range you pay for internet service:
Under $25 per month
$25-50 per month
$51-75 per month
$76 — 100 per month
$101 or more per month
Do you bundle Phone/Internet/Television with your current provider? Yes/No
No Internet Section
If you currently DO NOT HAVE Internet service, how likely would you be you to subscribe to
high speed Internet if it became available?
Very Likely
Not Likely
What is the price range you would expect to pay for high speed internet:
Under $25 per month
$25-50 per month
$51-75 per month
$76 — 100 per month
$101 or more per month
What activities would you most likely use high speed internet for, if it were available?
Select all that apply:
Operate a Business
Telecommute
Educational Access (K-12,online adult education, college)
Telehealth
Entertainment (streaming movies)
Online Games
Email, web surfing, social networking, etc.
Off -Site data storage (ICloud, Google Drive, Dropbox, etc.)
Telephone
Video Call (Skype, Facetime, Google Hangouts)
Television
Smart homes and using Alexa, Google or automation
Home Security
Property, Crop and Livestock management
General Questions
Since serving the entire Scandia community seems to be unprofitable and unlikely for the
current hard wired ISP's (Midco, Frontier) which of the following options is most attractive to
you?
1. Let the market prevail, realizing that some residents will never have hard wired service.
2. Subsidize the current ISP's via taxes and seek government grants in order to implement
service to most in the community without control over quality or speeds.
3. Form a city owned utility or co-op with a mandate to provide upgraded service to all in
the community. (This would likely also have a taxpayer impact.)
If the City had to raise taxes to provide reliable, high speed internet to everyone in Scandia, how
much of a tax increase would you consider reasonable?
$0... I don't support a tax increase
$10 per month
$25 per month
$50 per month
$100 per month
Other... please specify
We sincerely thank you for your input which will help us make high speed Internet service to all
the residents/businesses in the City of Scandia. Providing your contact information is important
so that we can see geographic patterns in our survey results and to keep you informed on our
progress. (This data will be used by the city and will not be shared with any outside parties.)
Name:
Address:
City:
State:
Zip:
Provide us your internet experience story:
(Open text should be pretty large character count)