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4.a CTCRARRRRRRRRRRRRRRRRARII Attachment C Service Level Reponses 1. Provide the speed tiers (download and upload) and pricing structure that will be offered over the initial five years of the project. 2. Please include proposed pricing information the specific un-discounted/rack rate pricing of unbundled internet-only service of 25 Mbps down and 3 Mbps upload and if offered, for service of 100 Mbps down and 20 Mbps upload, and 1G/1G. 3. Please describe the expected recovery time to a service level disruption to most common outages. Please describe the expected support level the City can expect from your service to the home and business owner. 4. Please list the Internet Service Providers you can provide to the consumer of fiber internet. 5. Please list the locations of customer service call centers and support locations that would be leveraged for end users support. 6. Plan to identify potential customer base prior to implementation. What mechanism for take-rate estimates would the provider like to see for customer interest/potential customer base and engagement support from the City of Scandia, including the established Internet Focus Group in conjunction with the Economic Development Authority? 264877757290056750000na$50$15026487776750005729005$50 OR $150OR OTHER SERVICE THEY SUBSCRIBEThis form doesn't consider a multitude of considerations. For example:Is video offered? What is the customer take rate? Annual increase of labor and benefits.Will Scandia receive a lease payment from CTC?