9.e Payment Service Network(PSN) - Pricing for Scandia MN
Pricing Proposal for
City of Scandia, MN
Payment Service Network, Inc.
2901 International Lane
Madison Wisconsin 53704
www.PaymentServiceNetwork.com
VOICE 866.917.7368
FAX 608.442.5116
Kevin Xiong
DIRECT 608-442-5061
kxiong@paymentservicenetwork.com
Simplifying your customer’s life and your business day
November 15, 2019
1
Thank you for allowing me to submit this proposal. Payment Service Network (PSN) provides a vast
range of eServices for payment processing, billing and customer communication. After discussing
your needs, I have developed the following proposal of services. Please let me know if there is any
additional information you require. The staff at PSN looks forward to providing you with
personalized service.
This proposal quotes costs for the services that are marked below. If you would like quotes on any
additional services, please let me know.
PAYMENT METHODS
PAYMENT CHANNELS
*Come standard with Online payment services
ADDITIONAL SERVICES
Included Not Included
√ Credit and Debit Card Payments
√ Checking and Savings Payments
√ Cash and Money Orders
Included Not Included
√ Online
√ Customer Mobile App*
√ Virtual Terminal (any Internet-connected device)*
√ Automated Phone (IVR) and PSN Call Center
√ Text
√ Credit Card Terminal
√ Customers’ Banks’ Bill Payment System
√ Backoffice Auto-Pay (recurring set up by staff)
√ Cash Payment Locations Arranged by PSN
√ Paper Check Scanning (Check 21)
Included Not Included
√ Web Customization
√ Data Sharing (System Integration)
√ eBills
√ Customized Mobile App
√ Customized Automated Phone (IVR)
√ Outbound Auto-Call Messaging
√ Lockbox Processing
November 15, 2019
2
Implementation and Service Fees
Following are non-transactional fees which are either one-time, monthly or annual costs. If you
need additional information on these costs, please let me know.
Service Implementation Fee
Includes, as applicable: Implementation Team • Training
• Online Portal Setup • Standard Customer & Field Payment
App Setups • Text Payment Setup • IVR Setup • PSN Call
Center Training Specific to Your Account • Merchant
Application Processing • eBill Design • Marketing Support
One-time fee
$149
Data Sharing/Integration
Includes, as applicable: Integration Specialist • Creating
Specifications • Developing Interface • Coordination with Your
Software Supplier • Testing • Training
NOTE: Check with your software provider for their fees, if any
One-time fee
Included
Support, Maintenance Fee
Includes, as applicable: Online Portal, Standard Customer
Mobile App, Field Payment App, IVR System Upgrades and
Maintenance • Call Center Support for Your Customers • Email
Notifications to Payers and Staff • Service Account Manager
for Your Staff • Interface/Integration Support (Storage and
Maintenance of Customer Data) • Reports • Online Account
Management Center • System and Account Monitoring (24/7)
• And More
Monthly fee
$0.00 for Online +
Mobile App + Virtual
Terminal
$0.00 for Automated
Phone Payments + Live
Call Center Reps
eBill Fee
Includes: Creation of PDF eBills • Posting Online • Archiving for
24 Months • Email Notifications (Includes “Ready to View,”
“Coming Due” and “Past Due,” as Applicable)
Monthly fee
$39.95
OPTIONAL SERVICE
PCI Security Compliance Fee
Includes: Required PCI Certification • Compliance with Credit
Card Security Requirements • Auditing
Annual fee
(one fee regardless of
number of accounts)
$89
Website Customization Fee
Includes: Development of Web Portal with Your Logo
One-time fee
$50
OPTIONAL SERVICE
Transaction Fees
To cover costs of processing payments through the network of financial institutions, the following
fees will apply to each transaction. The fees are based on the type of payment (check, credit card)
and/or how the payment is made.
Residents Pay All Fees
Payment Channel Check/Savings Credit/Debit Card
Online • Mobile • Virtual $1.00 2.75% (+50¢ if under $100)*
*Credit cards include your choice of VISA, MasterCard, Discover and American Express
NOTE: A $15 fee is charged to you for any disputed credit/debit card.
Your residents will be charged a $35 NSF fee