3. Thomas Hinz applicationApplication Commission or Committee
Submitted by: Thomas Hinz
Status: Open
Priority: Normal
Attachments
Assigned To: Ken Cammilleri
Due Date: Open
TN—Mas_Hip 1%.1111 Cv d9ry - Google Docs.pdf - 2022-02-25 05:39:14 pm
SCANDIA
14727 209th St North
Scandia, MN 55073
651) 433-2274 °. w.c ty_ofsorldia.com
Application for Appointment
To Commission or Committee
First Name * Last Name
Thomas Hinz
Email Phone
Address * How long have you been a resident in Scandia?
13080 182nd St N, Marine, MN 55047 35 years
Name of Commission or Committee you are applying for:
Parks & Rec and/or Economic Development
Have you served on any Scandia Commission or Committee?
RECEIVED
FEB 2 8 2022
CITY OF SCANDIA
No
If yes, please indicate which one and when
List any governmental, service organizations, or professional activities which you have been or currently are involved in:
Former student government elected representative in college.
List any of your special interests, activities or hobbies which you have that would apply to this committee:
In regard to the Park and Rec Committe, I enjoy being outdoors exploring and being active including playing tennis and pickleball. I would
like to be involved in maintaining and improving the amenities Scandia has to offer. In regard to the Economic Development Committe, I am
an Economics major and have sales experience which would help me interact with local businesses as well as recruit other businesses. I
would like to participate on either or both committees if possible
This is optional.
In what volunteer activities have you participated? What was your role?
Former Scandia fire department volunteer firefighter. Former Big Brother Mentor.
In accordance with M.S. 13.04 Subd. 2 we must inform you of your rights as a subject of government data. The information you give us about
yourself is needed to identify you and assist in determining your suitability for the positions(s) for which you are applying. The information that
we collect about you is classified as either Public or Private. Public means that it is available to anyone who asks to see it. Private means that the
information is available only to the person the information is about and to the staff who must use it in the normal course of conducting City
business and as otherwise provided for by law.
By checking this box, I am affixing my signature to this application and acknowledging that an investigation may be conducted for use
in determining my qualifications. I hereby expressly authorize release of any and all information which any organization, company or
person may have, including information of a confidential or privileged nature. I hereby release the City and any organization, company
or-person-fur-nishing-information-to4he-City,—as-expressly-authorize"bove, from-anyAiability-for-damage-which-may-result-from----- - - --- —
furnishing the information requested.
Checkbox
M Yes, I agree to this as my signature
No, I do not agree this as my signature
You may attach a resume if you desire. The selection process will vary according to the number of applicants and vacancies and may include
interviews. Your application will be kept on file for one year. Thank you for your interest in serving on a Commission or Committee.
Upload a Resume
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Thomas J. Hinz
Marine on St. Croix, MN 55047 phone (
Email: Linkedln: www.linkedin.com/in/tomhinz
SUMMARY
An intelligent, self -motivated leader with excellent communication and problem -solving skills.
EXPERIENCE
Field Service Consultant 5/2021 -present
Presently consulting with independent service entities assisting with diagnosing and
resolving complex escalated hardware and software issues with customers no longer
able to obtain service from manufacturers.
DiaSorin Field Service Engineer 512017-4/2021
Utilize technical engineering knowledge of proprietary laboratory diagnostic analyzers to
provide effective technical services including design, installation, troubleshooting, repair,
preventive maintenance and failure analysis of multiple product lines.
Beckman Coulter Senior Field Engineer 212001-12/2017
Same as DiaSorin responsibilities.
Consistently achieved area leading performance in all metrics including first call
resolution rates averaging 85% (versus 65% national average).
Maintained nation -leading independently assessed customer satisfaction scores by
resolving problems quickly and maintaining constant clear communication.
Played a key role in the development and successful launch of multiple new products in
the beta stages including writing and maintaining progress reports.
Performed failure analysis by investigating and working closely with in-house engineers
and customers to resolve critical hardware and software problems.
Explained complex operations in a clear, easy to understand manner.
Trained over 45 customers and mentored 8 engineers.
Direct, developed and managed several technical reports and technical guidance
documents utilized by customers and engineers worldwide.
Used advanced engineering expertise to review products and design multiple patentable
software and hardware improvements implemented on many products on a global scale.
Best Buy Corporation Legal Department Internship 212008-512008
Researched and applied the Digital Millennium Copyright Act (DMCA) to protect the
online services and assets of Best Buy.
Created procedure for filing complaints against domains illegally infringing upon Best
Buy's trademarks.
Drafted and submitted numerous legal cease and desist orders preserving Best Buy's
name, reputation, intellectual property and services.
Investigated and defined strategic planning intellectual property opportunities within the
Best Buy organization including online and Geek Squad.
Researched and examined the legality of new online data management services
ultimately successfully launched leading to millions in new revenue.
Thomas J. Hinz page 2
MGC Diagnostics Field Service Engineer
Began with MGC as a Technical Support Representative, consistently leading the team
in number of calls managed and resolved. Promoted to Field Service Engineer.
e Successfully worked on multiple product lines including cardiopulmonary and sleep
diagnostic analyzers.
BP Senior Customer Service Representative
Project management experience of retail business unit including all vendor issues,
determining product ordering needs and entering daily paperwork.
Research technical reports of cash and inventory variances.
Engage with Manager on resource management issues as well as train employees.
Strategic Telecommunications Quality Assurance Manager
Worked on a team with telemarketers responsible for calling prospects and attaining
monetary contributions for various public and private organizations.
Consistently recognized as the top performer.
Promoted to Quality Control Manager in the period of less than one year.
Responsible for monitoring calls for quality, as well as hiring and training employees.
Successfully achieved 17% higher contribution rates as a direct result of my input.
EDUCATION
Juris Doctorate - Mitchell Hamline School of Law
Bachelor of Arts Biology - Hamline University
Bachelor of Arts Economics - Hamline University
INVOLVEMENT
Hamline University Governance Elected Class Representative (3 years)
Speech, Debate and Mock Trial (including Negotiation)
Hamline Student Teacher (Biology)
Volunteer Firefighter Certification and Emergency Medical Technician (EMT)
Hubb Learning Center Volunteer Teacher
Big Brother Mentor
RECOGNITION
Beckman Coulter Star Award and Pillar of Excellence Award
Hamline University Dean's List and Law School Dean's List
Hamline Leadership Scholar, Tozer Foundation Scholar & Community Scholar
Presidential Fitness Award, National Forensic League - Degree of Distinction, National
Honor Society
SKILLS
Kaizen (continuous improvement coaching)
Technical Writing Skills
Lean Six Sigma Champion
Oracle Business Systems
Advanced Microsoft Excel, Word, PowerPoint, Outlook and networking skills