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3. Thomas Hinz applicationApplication Commission or Committee Submitted by: Thomas Hinz Status: Open Priority: Normal Attachments Assigned To: Ken Cammilleri Due Date: Open TN—Mas_Hip 1%.1111 Cv d9ry - Google Docs.pdf - 2022-02-25 05:39:14 pm SCANDIA 14727 209th St North Scandia, MN 55073 651) 433-2274 °. w.c ty_ofsorldia.com Application for Appointment To Commission or Committee First Name * Last Name Thomas Hinz Email Phone Address * How long have you been a resident in Scandia? 13080 182nd St N, Marine, MN 55047 35 years Name of Commission or Committee you are applying for: Parks & Rec and/or Economic Development Have you served on any Scandia Commission or Committee? RECEIVED FEB 2 8 2022 CITY OF SCANDIA No If yes, please indicate which one and when List any governmental, service organizations, or professional activities which you have been or currently are involved in: Former student government elected representative in college. List any of your special interests, activities or hobbies which you have that would apply to this committee: In regard to the Park and Rec Committe, I enjoy being outdoors exploring and being active including playing tennis and pickleball. I would like to be involved in maintaining and improving the amenities Scandia has to offer. In regard to the Economic Development Committe, I am an Economics major and have sales experience which would help me interact with local businesses as well as recruit other businesses. I would like to participate on either or both committees if possible This is optional. In what volunteer activities have you participated? What was your role? Former Scandia fire department volunteer firefighter. Former Big Brother Mentor. In accordance with M.S. 13.04 Subd. 2 we must inform you of your rights as a subject of government data. The information you give us about yourself is needed to identify you and assist in determining your suitability for the positions(s) for which you are applying. The information that we collect about you is classified as either Public or Private. Public means that it is available to anyone who asks to see it. Private means that the information is available only to the person the information is about and to the staff who must use it in the normal course of conducting City business and as otherwise provided for by law. By checking this box, I am affixing my signature to this application and acknowledging that an investigation may be conducted for use in determining my qualifications. I hereby expressly authorize release of any and all information which any organization, company or person may have, including information of a confidential or privileged nature. I hereby release the City and any organization, company or-person-fur-nishing-information-to4he-City,—as-expressly-authorize"bove, from-anyAiability-for-damage-which-may-result-from----- - - --- — furnishing the information requested. Checkbox M Yes, I agree to this as my signature No, I do not agree this as my signature You may attach a resume if you desire. The selection process will vary according to the number of applicants and vacancies and may include interviews. Your application will be kept on file for one year. Thank you for your interest in serving on a Commission or Committee. Upload a Resume Choose File 1 No file chosen Optional Thomas J. Hinz Marine on St. Croix, MN 55047 phone ( Email: Linkedln: www.linkedin.com/in/tomhinz SUMMARY An intelligent, self -motivated leader with excellent communication and problem -solving skills. EXPERIENCE Field Service Consultant 5/2021 -present Presently consulting with independent service entities assisting with diagnosing and resolving complex escalated hardware and software issues with customers no longer able to obtain service from manufacturers. DiaSorin Field Service Engineer 512017-4/2021 Utilize technical engineering knowledge of proprietary laboratory diagnostic analyzers to provide effective technical services including design, installation, troubleshooting, repair, preventive maintenance and failure analysis of multiple product lines. Beckman Coulter Senior Field Engineer 212001-12/2017 Same as DiaSorin responsibilities. Consistently achieved area leading performance in all metrics including first call resolution rates averaging 85% (versus 65% national average). Maintained nation -leading independently assessed customer satisfaction scores by resolving problems quickly and maintaining constant clear communication. Played a key role in the development and successful launch of multiple new products in the beta stages including writing and maintaining progress reports. Performed failure analysis by investigating and working closely with in-house engineers and customers to resolve critical hardware and software problems. Explained complex operations in a clear, easy to understand manner. Trained over 45 customers and mentored 8 engineers. Direct, developed and managed several technical reports and technical guidance documents utilized by customers and engineers worldwide. Used advanced engineering expertise to review products and design multiple patentable software and hardware improvements implemented on many products on a global scale. Best Buy Corporation Legal Department Internship 212008-512008 Researched and applied the Digital Millennium Copyright Act (DMCA) to protect the online services and assets of Best Buy. Created procedure for filing complaints against domains illegally infringing upon Best Buy's trademarks. Drafted and submitted numerous legal cease and desist orders preserving Best Buy's name, reputation, intellectual property and services. Investigated and defined strategic planning intellectual property opportunities within the Best Buy organization including online and Geek Squad. Researched and examined the legality of new online data management services ultimately successfully launched leading to millions in new revenue. Thomas J. Hinz page 2 MGC Diagnostics Field Service Engineer Began with MGC as a Technical Support Representative, consistently leading the team in number of calls managed and resolved. Promoted to Field Service Engineer. e Successfully worked on multiple product lines including cardiopulmonary and sleep diagnostic analyzers. BP Senior Customer Service Representative Project management experience of retail business unit including all vendor issues, determining product ordering needs and entering daily paperwork. Research technical reports of cash and inventory variances. Engage with Manager on resource management issues as well as train employees. Strategic Telecommunications Quality Assurance Manager Worked on a team with telemarketers responsible for calling prospects and attaining monetary contributions for various public and private organizations. Consistently recognized as the top performer. Promoted to Quality Control Manager in the period of less than one year. Responsible for monitoring calls for quality, as well as hiring and training employees. Successfully achieved 17% higher contribution rates as a direct result of my input. EDUCATION Juris Doctorate - Mitchell Hamline School of Law Bachelor of Arts Biology - Hamline University Bachelor of Arts Economics - Hamline University INVOLVEMENT Hamline University Governance Elected Class Representative (3 years) Speech, Debate and Mock Trial (including Negotiation) Hamline Student Teacher (Biology) Volunteer Firefighter Certification and Emergency Medical Technician (EMT) Hubb Learning Center Volunteer Teacher Big Brother Mentor RECOGNITION Beckman Coulter Star Award and Pillar of Excellence Award Hamline University Dean's List and Law School Dean's List Hamline Leadership Scholar, Tozer Foundation Scholar & Community Scholar Presidential Fitness Award, National Forensic League - Degree of Distinction, National Honor Society SKILLS Kaizen (continuous improvement coaching) Technical Writing Skills Lean Six Sigma Champion Oracle Business Systems Advanced Microsoft Excel, Word, PowerPoint, Outlook and networking skills